Terms of Service

Last updated: April 5, 2026

Welcome to RxBuddy. By creating an account or using our service, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the service.

1. About RxBuddy

RxBuddy is a medication reminder and wellness companion service that sends automated SMS text messages to help users stay on track with their prescribed medications. RxBuddy is operated by RxCompanion. RxBuddy is not a medical provider, does not offer medical advice, and is not a substitute for professional healthcare. For questions or support, email support@rxbuddy.us.

2. SMS Messaging Program

By registering and providing your mobile phone number, you expressly consent to receive recurring automated text messages (SMS) from RxBuddy at the number you provide. When you sign up at rxbuddy.us/register, you can add your medications and receive automated text message reminders at the times you choose.

2a. Types of Messages You Will Receive

Scheduled medication reminder alerts (e.g., "Time for your Synthroid 50mcg")
Adherence follow-ups (e.g., "Did you end up taking your Enalapril?")
Dose confirmation responses (e.g., "I've marked your medication as taken")
Post-dose wait timers (e.g., "It's been 30 minutes, you're good to eat now")
Wellness check-ins and side-effect follow-ups
Responses from our AI-powered wellness companion
One-time phone verification codes (OTP) during registration
Caregiver adherence notifications (if the patient granted access)

2b. Message Frequency

Recurring messages. Message frequency varies based on your medication schedule, adherence responses, and follow-up timers. Typically 1–10 messages per day. You control the frequency by adding or adjusting medications in your account at rxbuddy.us. Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan. RxBuddy does not charge for the service itself, but standard carrier messaging fees apply.

2c. How to Opt In (Subscribe)

You opt in to receive RxBuddy SMS messages by completing the following steps on our website:

Visit https://rxbuddy.us/register and choose your registration type (patient, family/caregiver, or provider).
Provide your mobile phone number on the registration form.
Check the required SMS consent checkbox, which reads:
"I agree to receive recurring automated SMS medication reminder messages from RxBuddy. Message frequency varies; up to 10 msgs/day. Msg & data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. See our Terms & Privacy Policy."
Verify your phone number by entering a one-time verification code (OTP) sent to your phone via SMS. No reminder messages are sent until verification is complete.

For family/caregiver registrations, the caregiver confirms on the registration form that the patient agrees to receive messages. The patient must independently verify their phone number before any reminders are sent.

2d. How to Opt Out (Unsubscribe)

You can opt out at any time using any of these methods:

Text STOP to any RxBuddy message. You will receive a confirmation: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
Additional opt-out keywords: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT.
Disable reminders in your account settings at rxbuddy.us.
Email support@rxbuddy.us to request removal.

2e. Help

Text HELP or INFO to any message for assistance. You will receive: "Reply STOP to unsubscribe. Msg&Data Rates May Apply." You can also contact us at support@rxbuddy.us.

2f. Supported Carriers

RxBuddy supports all major US mobile carriers including AT&T, T-Mobile, Verizon, and others. Service availability may vary by carrier.

3. Trusted Contacts & Caregivers

You may designate trusted contacts or caregivers who receive adherence notifications on your behalf. These contacts will receive a one-time introductory SMS and ongoing notifications only for the information you have authorized. Trusted contacts can opt out by replying STOP at any time.

4. No Medical Advice

RxBuddy provides reminders and wellness support only. Nothing in our messages or service constitutes medical advice, diagnosis, or treatment. Always consult your physician, pharmacist, or healthcare provider for medical questions. In an emergency, call 911 immediately.

5. User Responsibilities

You agree to:

Provide accurate personal and medication information
Keep your account credentials confidential
Notify us promptly if your phone number changes
Not use the service for any unlawful purpose

6. Privacy

Your privacy matters to us. Your phone number is used solely to deliver medication reminders and related wellness messages. We do not sell, rent, or share your phone number or opt-in data with third parties for marketing purposes. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content, features, and technology of RxBuddy are owned by or licensed to RxBuddy and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. RXBUDDY DOES NOT GUARANTEE UNINTERRUPTED SERVICE OR THAT REMINDERS WILL ALWAYS BE DELIVERED ON TIME DUE TO CARRIER OR NETWORK CONDITIONS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RXBUDDY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY MISSED MEDICATION REMINDER.

10. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page with an updated effective date. Your continued use of the service after any changes constitutes your acceptance of the new Terms.

11. Contact

If you have questions about these Terms, contact us:

RxBuddy (operated by RxCompanion)
Email: support@rxbuddy.us
Website: https://rxbuddy.us